Appointments:Book online or call 519-570-1655
When urgent medical problems arise outside of office hours, we request that you use our after hours service offered by our clinic and our partner clinics.
The physician on call is available weekday evenings from 5:00 pm to 8:00 pm and Saturdays, Sundays and holidays from 12:00 pm to 3:00 pm for phone/virtual visits to attend to urgent medical issues. Please call our office during these times to find out how to reach the doctor on call.
If you need medical advice outside these hours, please call Health Connect Ontario (811) or attend the hospital emergency department.
By using our on-call service, the doctor providing care is able to look up your medications, medical history, and recent test results to help make the best, most-informed medical decisions. They also send us a note so that we are kept up to date. External walk-in clinics do not communicate with our office and are unable to look up your health information.
You may not be aware, but when you use external walk-in clinics, YOUR FAMILY DOCTOR IS CHARGED THE FULL COST OF THE VISIT.